FAQ

HOW DO I SELECT A T-SHIRT AND PLACE AN ORDER?

1.We have a wide variety of shirts to select from in our Products section.

2.You can simply click the brand and style number.

3. Fill out the information by first selecting the color of t-shirt, the quantity, the decoration location, how many print colors for each location and lastly upload your art file.

4. You will see a price breakdown per t-shirt and the total that the job would cost.

It's a somewhat old school way of doing things, but we find customers like to get a rough idea of how much it costs before pulling the trigger.

 

I FOUND THIS GREAT PICTURE ON GOOGLE IMAGES, CAN YOU PRINT IT HUGE?

Unfortunately, we will not be able to use most images found on the web.  The images need to be high resolution at 300ppi and to the intended size of the print.  Blowing them up typically makes the image blurry and jagged.  G.I.G.O. (garbage in, garbage out) is the mantra around here.

 

WHAT'S THE STANDARD PRINT SIZE?

The standard print size is 12"x16"

 

HOW DO I SUBMIT ARTWORK?

You may submit artwork either by uploading art here...

info@centerhillprintingco.com

or in the Quote Form. Please make sure it is in the proper format explained in the Artwork Specification page.

 

HOW MUCH IS THE SETUP FEE?

Setup fees consist of Screens for each color needed.  The Fees are $30 per spot color. So if you have a three color design, that will be a one time fee of $90.

 

IF I HAVE A REORDER, DO I HAVE TO PAY THE SETUP FEE AGAIN?

No, We retain your screens for future use. We know that you will be so happy with what we do for you that you will be bound to make a reorder in the near future.

 

WHAT IS YOUR TURNAROUND TIME?

Generally it is seven to ten business days from when the payment is received.  Peak Season (April-Mid November) can reach 10-15 Business Days, so try to contact us a few weeks before the due date if possible!

 

DO YOU HAVE A MINIMUM?

Our minimum is 12 t-shirts, they can be various sizes and colors.  Although, it is much more cost effective to order in bulk.

 

WHAT HAPPENS IF I CAN'T FIND THE GARMENT I WANT?

We are usually able to order pretty much any garment at wholesale, so just let us know the brand and style number.  They can be shipped directly to us.

 

I'M MISSING A FEW SHIRTS, WHERE ARE THEY?

Sometimes shirts can fall behind and get lost in the mix, whether it's the manufacturer or just error from placing the order on our part.  We will do everything in our power to get them to you, we can also refund or credit for future orders.

 

CAN YOU PRINT ON ANYTHING?

We have printed on lot's of things, but our primary gig is t-shirt printing only.