TERMS AND CONDITIONS
BEFORE AND AFTER PRINTING
100% deposit is required before shirts are ordered and printed.
ORDER PROOFING/APPROVAL
Artwork and print proof is to be approved by the customer before printing the whole order. Please make sure artwork has the right spelling, colors, and placement. There will be additional fees for corrections made after the initial approval as well as production delays.
GARMENT DISCLAIMER
Center Hill Printing Co. is not responsible for manufacturer defects such as inaccurate color, sizes, loose stitching, holes, ripped seams. We try our best to inspect these garments, but we can't guarantee that there won't be the odd one to slip through. It is always a good idea to order 5% more than what you intend to have in total.
SHIPPING AND HANDLING
Tracking information is typically sent via e-mail to the customer after shipping. Center Hill Printing Co. will not be held accountable if packages are late, lost, or damaged due to mishandling through the shipping company (i.e. UPS, FedEx, DHS, USPS) Please ensure shipping address is correct beforehand as it will cause delays if incorrect.
RETURNS/REFUNDS
There are no cash refunds, only credit to your account. One must contact us within one week if dissatisfied with results in order to receive credit. In the case that there are some misprints of over 3% of the order we will gladly take responsibility and reorder/reprint the pieces at no extra cost to the customer.
CANCELATIONS
The order must be canceled within 15 minutes of paying the invoice in order to receive a refund. PayPal fees are non-refundable. Shipping cost (if Center Hill Printing Co. is the purchaser of garments) and a 15% re-stocking fee will be deducted from the refund after the 15 minutes have elapsed.